Shipping

Last updated 15 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order.

Where we ship

We ship right across Canada, including Toronto Ontario, Montreal Quebec, Vancouver British Columbia, Calgary Alberta, Edmonton Alberta, Ottawa Ontario, Winnipeg Manitoba, Quebec City Quebec, Hamilton Ontario, Halifax Nova Scotia, Kitchener Ontario, London Ontario, Victoria British Columbia, Saskatoon Saskatchewan, Regina Saskatchewan.

What shipping costs

Shipping is free on orders of $60 or more. Below that, a flat $22 applies. Free shipping is based on your goods total after any discount code, and the charge is shown in your cart before you pay.

Express shipping

Express Shipping is a paid upgrade you can choose in your cart. It costs a flat $22 for the whole order, and that charge applies even when your order already qualifies for free shipping.

An Express Shipping order goes by our fastest tracked service. We do not quote a separate delivery time for it, so if you need an order by a particular date, email us before you buy and we will tell you honestly whether it is achievable.

How long it takes

Shipping takes 5-7 days after a 24-48 hour handling time. In other words, we handle and pack your order within 24 to 48 hours of your payment clearing, and shipping across Canada then usually takes 5 to 7 days. The time varies slightly by location.

Tracking

You will receive an email with a tracking number once your order has shipped. We only receive the tracking code once the parcel has been sent, so there is nothing to send you before then. You can follow the parcel from our order tracking page.

Separate packages

For logistical reasons, items in the same order may be sent in separate packages and may arrive on different days. If part of your order has arrived and you are unsure about the rest, email us and we will check it for you.

If your order does not arrive

Tell us straight away at theteam@mylawn.shop with your order number and we will sort it out. How we handle orders that go missing or arrive damaged is set out on our Refunds & Returns page.

Questions before you order

If you have any other questions about shipping, email us at theteam@mylawn.shop before you buy and we will do our best to help.