Stainless Steel Griddle | BBQ Flat Top Plate | Flat Top Grill

We ship across Canada. Enter the delivery address, including the province and postal code, at checkout so the order is prepared for the right destination.

Shipping is free when the goods total is $60 or more after any discount. Below that a flat $22 applies. Express Shipping is a $22 upgrade you can choose in the cart, charged even on orders that would ship free.

Orders are handled within 24 to 48 hours of payment clearing, and shipping across Canada then usually takes 5 to 7 days. The tracking number is emailed once the order has shipped.

You can pay by card through Stripe or with PayPal at checkout. Card details go straight to the payment provider; the store never receives or stores them.

Yes, within 14 days of purchase, as long as it is unopened, in its original packaging and you have proof of purchase from this website. Change of mind returns go back at your cost to the warehouse the order came from.

Tell us straight away at theteam@mylawn.shop with the order number and photographs of the item and packaging. Damaged, incorrect, missing or faulty orders are put right at our cost.

Yes, until it ships. Contact us within 12 hours of ordering, because orders are handled within 24 to 48 hours. Cancelling before dispatch costs nothing.

Yes. Email theteam@mylawn.shop or use the contact page with the product name and the detail you want checked, and we will verify it rather than guess.

Prices and checkout totals are in Canadian dollars, and any shipping charge is shown in the cart before you pay.

Yes. A confirmation is emailed to the address used at checkout once the payment provider confirms the order.

Contact us immediately with the order number. A change is usually possible before dispatch but cannot be promised once the parcel is with the courier.

Lawn Care Company Canada is a division of Caruso Consulting Co Ltd. The Canadian administration office and the registered address are shown in the footer and on the contact page.

Yes. Use the wholesale page and include the product, the quantity and the delivery location, and we will come back with a quote.

Yes, choose the quantity in the cart. For a larger or commercial quantity, contact us first so stock and shipping can be checked.

Please do not assume an unpublished measurement, material, capacity or compatibility. Ask us to confirm it before you order.

The valued-customer code takes 15% off the goods in the cart. It never applies to shipping.

Ratings and reviews are shown only where they can be verified. This page does not display a placeholder review or an invented rating.

Check the parcel and the item against your order straight away. Keep the packaging and tell us with photographs if anything is missing, damaged or different from the listing.

Usually, but for logistical reasons items in one order can be sent in separate packages and arrive on different days.

Your details are used to take payment, deliver the order, provide support and keep required records. The Privacy Policy explains who receives them and your rights.

Yes. Email theteam@mylawn.shop at any time and the team will reply as soon as they can.

No. Never send card numbers or security codes by email or through a form. Payment is taken only by the checkout provider.

A tracking number is emailed once the order has shipped, usually 24 to 48 hours after you order. Tracking codes only exist after the parcel is sent, so there is nothing to send before then.

We will tell you straight away. If we cannot supply something you have paid for, you get a full refund.

Yes, within 14 days of purchase if the item is unopened and in its original packaging. Email us first with the order number and the option you would like instead.

Refunds are processed 24 to 48 hours after the returned item reaches us, back to your card or PayPal account. Your bank or PayPal may take a few more working days to show it.

Yes. Tell us when you arrange the return and we can hold the value as credit against a future order.

No. You check out with your contact and delivery details, and the order confirmation is emailed to you.

We sell online only and have no physical shop or showroom. If you want a detail confirmed first, email us and we will check it.

Contact us with your name, the order total and the delivery address so we can find the order and correct the email for your confirmation and tracking.